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Privacy Policy

LSP Canada Privacy Policy 2024

At LSP Canada, we are committed to protecting the privacy and security of our website visitors and service users. This privacy policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Any other information you choose to provide through forms on our website

2. How We Use Your Information

The information we collect is used to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners,   including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

3. Log Files

LSP Canada follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This data is not linked to any information that is personally identifiable.

Protecting Your Personal Information

We prioritize the security of your personal information with utmost seriousness. Diligent measures are in place to safeguard your data from loss, unauthorized access, alteration, misuse, or destruction. We ensure your personal data is kept confidential and never disclosed outside our organization without your explicit consent, except under conditions outlined in this policy. Within our company, access to your data is limited to password-secured servers with restricted access.

You play a crucial role in the security of your personal information. Access to your data requires your username and password, so keep these credentials confidential. We employ SSL encryption for the secure transmission of sensitive information, such as credit card details and personal data. Credit card information is exclusively used for payment processing and not retained for other purposes, aligning with our commitment to prevent financial fraud and secure your data.

Accessing and Updating Your Personal Information

We ensure you have the means to keep your personal information accurate and up-to-date. To protect your privacy and security, we’ll verify your identity through your username and password before granting access to your information. Should you need further clarification or wish to update your information beyond what our system allows, please contact us.

Data Deletion Policy

Our policy is to retain your personal information only as long as necessary. Once your data is no longer needed, we promptly delete it. Upon request, we can remove your user account, email address, and essential information (e.g., First Name, Last Name, Email Address). Understand that requesting data deletion may impact the quality of service and your ability to access our sites, products, and services fully. Requesting deletion does not negate any previous agreements or commitments made with our services, including payment obligations.

Cookie Usage

Our websites do not track, collect, or distribute personal information through web usage. We may generate non-identifying site usage data, such as the number of visits, solely for internal use. These statistics contain no personal information.

We may use cookies to enhance your online experience. Cookies are text files placed on your hard drive by a web server, used to personalize your web experience. Cookies are safe, cannot execute programs, nor introduce viruses to your system. They are unique to you and can be read only by the server that issued them. You have the option to accept or decline cookies. Declining cookies may limit your ability to fully experience the interactive features of our services or websites.

External Links

Our website may include links to external sites. We are not responsible for the content or privacy practices of these sites. We encourage you to be aware when leaving our site and to review the privacy statements of any site that collects personally identifiable information.

Your Choices Regarding Personal Information

  • Communications: Opt-out from receiving email communications by clicking the “Unsubscribe” link in emails.
  • Cookies: Rejecting cookies may diminish your site experience and result in repeated content presentations that rely on cookies for dismissal.
  • User Accounts: To delete any accounts held with us, contact us for verification.

Feedback and Complaints

We value your feedback. If you have any questions, comments, or complaints about our privacy practices, please contact us. If you’re dissatisfied with how we process your data, you’re encouraged to contact the relevant local supervisory authority.